Get in Touch
Tell us your dog’s age, breed, energy level, temperament, social behaviour, and any special routines.
Answers before your first visit
Frequently Asked Questions
What are Doghive’s safety protocols?
We use temperament assessments, size and energy grouping, continuous staff supervision, strict vaccination requirements, padded rubberized floors, and an enzyme cleaning protocol.
Can I check on my dog during the day?
Yes. Use the Doghive App to view live webcams and receive updates.
What should I bring for my dog?
Bring proof of vaccinations, required medications with instructions, and a familiar blanket if it helps your dog settle. Food should be pre-measured and labelled if you bring your own.
Do you provide food or can I bring my own?
Both options are available. We can feed your dog Doghive food or follow your home feeding instructions.
Can you give my dog medication?
Yes. We can administer medications with written instructions and proper labelling.
How clean is the facility?
We use an enzyme cleaning protocol plus daily cleaning routines. Our HVAC system includes UV lights and HEPA filtration to improve indoor air quality.
Are webcams private and secure?
Webcams are accessible through the Doghive App with secure login. We monitor access and protect owner privacy.
Do you accept puppies and seniors?
Yes. Puppies under seven months old and seniors are evaluated individually and placed in appropriate groups or given one-on-one enrichment.
Can I drop in or do I need a regular booking?
We accept regular bookings and limited drop-ins depending on capacity. Regular bookings guarantee a spot.
What is your cancellation and refund policy?
Policies vary by service. Contact us for the applicable details before scheduling.
Simple from the start
How Doghive's Services Work
Getting started with daycare, boarding, and grooming is designed to be straightforward for you and comfortable for your dog.
First Visit & Assessment
We look at comfort around people and dogs, play style, energy level, and behaviour in a group setting.
Choose Your Service
Once approved, choose daycare, boarding, grooming, or a combination that fits your needs.
Easy Drop-Off
Arrive during your scheduled window, share feeding or care instructions, and we’ll take it from there.
Safe, Supervised Care
Dogs receive structured activity, appropriate rest, attentive handling, and care matched to their service.
Pick-Up & Updates
We’ll let you know how your dog did and share anything important from their stay or appointment.
What To Bring
- Food for boarding stays
- Required medications and instructions
- Feeding or special-care directions
- Up-to-date vaccination information